Using your outline from Module 5 Assignment, identify the process for decision making regarding technology. Discuss nursing role in identifying appropriate technology for practice.
One technology application used in health care to facilitate decision-making.
The application’s impact on quality of decision making.
The process for selecting and implementing the application.
A risk assessment of the application.
The paper is to be clear and concise and students will lose points for improper grammar, punctuation, and misspelling.
The paper should be formatted per the current APA and 4-5 pages in length, excluding the title and references page.
Incorporate citations from the textbook and a minimum of 5 current (published within the last five years) scholarly journal articles or primary legal sources (statutes, court opinions) within your work.
Chapter 17
Project Management Principles and Clinical Systems
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Introduction
Project management is defined by the Project Management Institute as “a temporary endeavor undertaken to create a unique product, service, or result.”
Program management involves larger implementations, like a large-scale hospital document management application or an organization-wide electronic health record system.
Portfolio management involves the creation of common programs and projects that are not necessarily related, but are important to combine and view as a whole.
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The Need for Project Management in Healthcare Organizations
Project management can improve the quality of health IT project outcomes, provide accountability of expenses, and reduce inefficiencies through structured change control processes.
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Project, Program, and Portfolio Management
Three levels of focus in formal project management
Project
Program
Portfolio management
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Project Management
A project refers to an undertaking that is time-bound and delivers a particular product or service.
Project management procedures must follow a methodical approach through a series of defined phases that each have a specific set of deliverables and steps that must be completed before the next phase should begin.
Three project phases include: initiation, planning, execution and closure
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Benefits of Improved Project Performance
Provide a guide for project teams to follow
Impact patient outcomes
Potentially enhance patient satisfaction
Provide better team performance on future projects
Improve the organizational standing and competitive edge
Improve organizational efficiency and effectiveness
Anticipate risks
Increase project quality
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Program Management
A program refers to a group of related projects managed together.
Program management is the art of cohesive coordination of various inter-related projects such as those for an EHR.
It is less complicated, less costly, and more operationally efficient to control similar projects together rather than separately.
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Portfolio Management
Portfolio management centralizes the management of processes, methodologies, and technologies used by project managers, program managers, and project management offices.
A portfolio includes projects that are combined together as a logical group, but they are not necessarily linked directly together as in program management.
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Benefits of Portfolio Management
Improves implementation of myriad organizational initiatives
Mitigates uncoordinated, decentralized efforts
Efficient sharing of resources where feasible and a better appraisal of what needs to be accomplished
Helps clarify organization-wide priorities, project and resource expectations up front
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Roles and Responsibilities: Project, Program, and Portfolio Managers
Effective managers:
Have strong leadership
Typically visionaries, collaborators, committed to organizational goals, excellent communicators, good problem solvers, and they are results-oriented
Collaborative in nature
Able to identify and react quickly to urgent issues
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Project Manager
Responsible for controlling any project changes that occur, ensuring progress is monitored continuously and that performance is measured periodically
Activities include a major focus on project planning, budget allocations, and resource allocations
Manages project overall planning and project deliverables
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Program Manager
Guides organization leaders and multiple projects, so his/her efforts need to be especially well coordinated
Responsible for planning, executing, and delivering a program or collection of related projects within the defined program scope and schedule
Monitoring progress of individual projects
Coordinates activities across the group of projects in his/her program
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Portfolio Manager
Responsible for centralized management of portfolio processes, methods, and structures
Provides information about projects, programs, and resources within a portfolio to governance committees who will evaluate new requests based on strategic alignment
Organizing projects to focus, for example, on patients, quality outcomes, and financial goals
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Project Management Tools
Excel, Word, and PowerPoint for use of PERT (program evaluation review technique) and Gantt charts that outline project tasks and their interrelationships.
PERT charts are used to schedule, organize, and coordinate tasks in a project.
A Gantt chart is a graphical view of the duration of tasks and activities shown as a progression in a timeline.
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Project and Portfolio Management Software Selection
Complex or medium to large organizations may require the purchase of a formal project management tool.
Current demand for IT PPM software will continue to gain traction due to increased speed and types of organizational change.
Digitalization and cloud-based options are popular.
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Conclusions and Future Directions
Consistent use of project management practices can help healthcare organizations deliver value through high-quality projects that are more cost effective to implement.
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